Knowledgebase

Portal Home > Knowledgebase > Pre-Sale

Articles

Using existing email account(s) and/or domain name(s) with SKY6 MEDIA Yes, we will update your DNS records for you on your registrar so everything will point to the proper place. We will either point individual DNS...

Domain Hosting You do not have to host your domain with SKY6 MEDIA. You may use whichever host you wish. If you wish to use someone else and we are the registrar of your domain, please inform us so we can point your @...

Contract Duration We do not have contracts. Once you pay your balance, you’re paid for 1 year. You may renew your hosting and other services after that year but you’re not obligated to do so. We do not offer refunds on...

Company Logos We can use any logo that you have. We prefer your logo in a transparent PNG file format in the largest resolution that you have. However if you only have an .eps or .jpg file, we can convert your logo to...

Where to begin Contact us, you do not need to know what to do. That’s why we’re here! We’ll put you in touch with one of our project managers for a free no obligation consultation, to figure out exactly what you need...

In-house Financing We sure can! We offer payment plans for our customers. These are zero-interest payment plans and you can make as much of a payment as you want at any time. A payment plan MUST be approved prior to...

Satisfaction Guaranteed We do not launch your site until you’re 100% satisfied with our work. We will work on the website on a temporary server until it’s exactly how you want it. If we cannot get it right, you do not...

Do you need a website? Do you sell a product or service? If so, then absolutely! A website allows for a 24x7x365 open door for your company to allow prospective customers to find out more about your services, hours,...

Business Hours We operate Monday - Friday from 9am until 4pm. We are closed all federal holidays.  We are also closed between Christmas and New Years each year. We are available 24/7 for emergency situations.

How to get your business online If you know exactly what you want, let us know. Otherwise, we’ll gather business cards, brochures, and any sort of media you have to compile a website for you based on your business...

We accept Visa, MasterCard, Discover, American Express, Venmo, Cash and checks.  

Our servers are located in a data farm in Los Angeles, California. We also have a server farm in Ashburn, Virginia. They are private servers that we lease and we have full administrative authority over them and remotely...

Powered by WHMCompleteSolution